Terms & Conditions

Welcome to GZMA.
By using our website and placing an order, you agree to the following terms and conditions.

General

GZMA is an online store offering sneakers for men and women across Egypt.
We reserve the right to update, change, or modify these terms at any time without prior notice.

Product Information

We do our best to present all products as accurately as possible, including descriptions, images, and details.
However, slight differences may occur due to screen settings, lighting, or updates in production.

Orders

Once an order is placed, our team may contact you to confirm order details before shipping.
GZMA reserves the right to cancel or refuse any order in cases such as:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspicious or incomplete order details

Pricing

All prices displayed on the website are shown in the local currency and may be updated at any time without prior notice.

Shipping

Shipping times are estimated based on your location:

  • Cairo & Giza: 24 to 48 hours
  • Other governorates: 2 to 3 business days

Unexpected courier delays, holidays, or force majeure events may affect delivery times.

Inspection Upon Delivery

Customers may inspect and try the product before payment.
If the item does not fit or is not suitable, it may be returned immediately with the delivery agent.

Returns

Returns are accepted within 2 days if there is an issue with the product and the item meets the return conditions stated in our Shipping & Return Policy.

Intellectual Property

All content on this website, including text, images, branding, and design elements, belongs to GZMA and may not be copied, reused, or reproduced without permission.

Limitation of Liability

GZMA is not responsible for delays or issues caused by shipping providers, technical issues, or events beyond our reasonable control.

Contact

For any questions regarding your order or these terms, please contact us through the support channels listed on our website.